Amazon Account Manager
Own the algorithm. Grow the brand.
About Forfos
Forfos is a specialist e-commerce operations agency helping brands scale confidently across Amazon, Shopify, and international markets. We work with 200+ growing brands across Australia, New Zealand, the US, and Southeast Asia — managing their operations, customer experience, content, reviews, and growth strategy.
We're a remote-first team of e-commerce specialists who care deeply about the brands we serve and the people we work with. We move fast, take ownership seriously, and invest in our team's growth as much as we do in our clients'.
Role Overview
We're looking for a sharp, data-driven Amazon Account Manager to own full-service management of client Amazon seller accounts. You'll be responsible for growing revenue, improving rankings, managing advertising, and keeping accounts healthy — all while being a trusted strategic partner to the brands you serve.
Roles & Responsibilities
- Manage all aspects of Amazon Seller Central for a portfolio of 4–6 client accounts
- Monitor and improve key account health metrics (IPI, ODR, late shipment rate)
- Develop and execute PPC advertising strategies (Sponsored Products, Brands, Display)
- Analyse search term and ASIN-level data to optimise bids, budgets, and targeting
- Oversee listing quality — titles, bullets, A+ Content, backend search terms
- Lead product launch campaigns including Vine enrolment and rank acceleration
- Present monthly performance reports and growth recommendations to clients
- Monitor competitor activity and category trends to keep clients ahead
What We're Looking For
- 3+ years of hands-on Amazon Seller Central management experience
- Demonstrated experience running and optimising Amazon PPC campaigns
- Strong analytical skills — comfortable with data interpretation and trend spotting
- Experience with tools such as Helium 10, Jungle Scout, or DataDive
- Excellent client communication and presentation skills
- Track record of growing Amazon revenue across multiple accounts
- Deep understanding of Amazon's algorithm, policies, and best practices
Nice to Have
- Experience with Amazon DSP or AMC (Amazon Marketing Cloud)
- Knowledge of Amazon Vendor Central in addition to Seller Central
- Experience in the Australian or US Amazon marketplace specifically
Benefits & Perks
100% Remote Work
Work from anywhere — we've been remote-first since day one.
Performance Bonus
Quarterly performance bonuses tied directly to client revenue growth.
Learning Budget
AUD $500/year for courses, certifications, and professional development.
Career Growth
Clear pathway to Senior AM, Team Lead, and Strategy Director roles.
This could be your next chapter.
Join a team building the future of e-commerce operations. We review every application personally.